SAFe Scrum Master

A Team's velocity is calculated by summing up the points of the fully completed stories, so it’s 8+1=9 points, excluding story C which is not completed 100%.

A servant leader is someone who focuses on the growth and well-being of the team members, prioritizing their needs, facilitating their development, and supporting them in achieving their goals. They aim to serve the team rather than being served by them, often adopting a coaching and mentoring approach to leadership. This style of leadership involves empowering team members, fostering collaboration, and creating a positive and inclusive work environment.

According to the Scaled Agile Framework (SAFe) 6.0 methodology, the absence of DevOps can lead to several issues. However, based on the options provided, the most relevant issue is:

Challenges between teams that build Solutions and those who operate the Solutions

This is because DevOps is a set of practices that combines software development (Dev) and IT operations (Ops). It aims to shorten the systems development life cycle and provide continuous delivery with high software quality. Without DevOps, there can be a disconnect between the teams that build the solutions and those who operate them, leading to inefficiencies and potential issues in the software development process.

Here's the answer in a table format:

According to the Scaled Agile Framework (SAFe) 6.0 methodology, servant leaders can encourage team member personal growth in several ways. However, based on the options provided, the most appropriate method would be:

Pair team members together to complete new or unique work

This approach is in line with the SAFe principle of fostering a learning culture. By pairing team members together, they can learn from each other, share knowledge, and develop new skills. This not only promotes personal growth but also enhances team performance and productivity.

Here's a brief explanation of why the other options are less suitable:

• Encourage team members to complete more work within areas in which they are comfortable: This approach may not necessarily promote personal growth as it does not challenge team members to learn new skills or step out of their comfort zones.
• Assign development paths to team members based on their current skills: While this can help team members improve their existing skills, it may not encourage them to learn new ones, limiting their personal growth.
• Encourage spending more time in their role over formal learning: This approach may lead to stagnation and limit personal growth as it does not provide opportunities for team members to learn new skills or gain new knowledge.

According to the Scaled Agile Framework (SAFe) 6.0 methodology, the best way for a Scrum Master/Team Coach to build a high-performing team from the options provided is:

Encourage team members to acquire t-shaped skills

Explanation

T-shaped skills refer to the ability of a team member to contribute broadly (the horizontal bar of the 'T') across many areas, while also having deep expertise in a specific area (the vertical bar of the 'T'). This concept is central to Agile and SAFe methodologies, as it promotes flexibility, collaboration, and efficiency within teams.

Here's why the other options are not as effective:

• Encourage handoffs to allow each team member to contribute: Handoffs can lead to delays and miscommunication. SAFe promotes collective ownership and continuous collaboration instead.
• Suppress team conflicts to encourage more productivity: Suppressing conflicts can lead to unresolved issues and resentment within the team. It's better to facilitate healthy conflict resolution.
• Assign Stories so the team does not have to pull from the Kanban: This goes against the principle of self-organization in Agile and SAFe. Teams should pull work as capacity allows, promoting ownership and commitment.

According to the Scaled Agile Framework (SAFe) 6.0 methodology, all four characteristics mentioned are crucial for a high-performing team. However, in the context of your question, where two developers have different ideas on how to implement a solution, the most relevant characteristic would be Healthy Conflict.

Explanation

• Healthy Conflict: This is a key characteristic of high-performing teams. It allows for the open discussion of ideas, where each team member feels comfortable expressing their thoughts and opinions. In this scenario, the two developers can engage in a constructive debate about their differing ideas, which can lead to a more robust and well-thought-out solution.

Here's a brief overview of how the other characteristics contribute to a high-performing team:

• Mutual Trust: This is the foundation of any team. It allows team members to feel safe in expressing their ideas and opinions, knowing that they will be respected and considered.
• Effective Decision-Making: This characteristic ensures that decisions are made in a timely and efficient manner, with the input of all team members. It's crucial for moving projects forward and avoiding stagnation.
• Clear Goals and Purpose: Having a clear understanding of the team's goals and purpose helps to align all team members and keeps everyone focused on the same objectives.

According to the Scaled Agile Framework (SAFe) 6.0 methodology, all the options provided can be used by a Scrum Master or Team Coach to guide team members towards finding solutions together. However, the context and the specific problem at hand will determine the most suitable technique to use.

Here's a brief explanation of each technique:

Asking Powerful Questions

This technique involves the Scrum Master asking thought-provoking questions that encourage team members to think critically and come up with solutions. The questions should be open-ended and designed to stimulate creative thinking.

Pairing Team Members to Grow T-Shaped Skills

This technique involves pairing team members with different skill sets to work on tasks together. This not only promotes collaboration but also helps team members to broaden their skills and knowledge, hence the term "T-shaped skills".

Bringing in New Team Members to Refresh the Team Dynamic

Sometimes, introducing new team members can bring fresh perspectives and ideas, which can help in finding solutions. However, this should be done carefully to avoid disrupting the existing team dynamics.

Facilitating a Process Improvement Workshop

This involves organizing a workshop where team members can discuss their processes, identify areas of improvement, and come up with solutions to enhance their efficiency and productivity.

The Scaled Agile Framework (SAFe) 6.0 methodology identifies seven core competencies that are critical to achieving business agility. These competencies are:

1. Lean-Agile Leadership
2. Team and Technical Agility
3. Agile Product Delivery
4. Enterprise Solution Delivery
5. Lean Portfolio Management
6. Organizational Agility
7. Continuous Learning Culture

From the options you provided, Agile Product Delivery and Built-in Quality are recognized as core competencies in the SAFe 6.0 methodology.

Here is a brief explanation of these two competencies:

• Agile Product Delivery: This competency is about delivering valuable outcomes in a lean, reliable, and continuous flow. It involves three dimensions: Customer Centricity and Design Thinking, DevOps and Release on Demand, and Developing on Cadence and Releasing on Demand.
• Built-in Quality: This competency ensures that each solution element, at every increment, meets appropriate quality standards throughout development. It involves five specific aspects: Flow, Architecture and Design Quality, Code Quality, System Quality, and Release Quality.

The other two options you provided, "Growth Mindset" and "Design Thinking Practices", are important aspects of the SAFe methodology, but they are not recognized as standalone core competencies. They are incorporated within other competencies. For example, Design Thinking is a part of the Agile Product Delivery competency, and Growth Mindset is a part of the Continuous Learning Culture competency.

One Agile development value is customer collaboration over contract negotiation. This value is one of the four core values of the Agile Manifesto, which states: ''We are uncovering better ways of developing software by doing it and helping others do it.Through this work we have come to value: Individuals and interactions over processes and tools Working software over comprehensive documentation Customer collaboration over contract negotiation Responding to change over following a plan That is, while there is value in the items on the right, we value the items on the left more.''1This value emphasizes the importance of building a trusting and collaborative relationship with the customers, rather than relying on rigid and formal contracts that may limit the ability to respond to changing needs and expectations2Customer collaboration means involving the customers throughout the development process, seeking their feedback, input, and validation, and delivering solutions that meet their requirements and expectations3Customer collaboration also means respecting the customers' opinions and perspectives, and resolving any conflicts or issues in a constructive and respectful manner4Customer collaboration helps the Agile teams to deliver value faster and more effectively, as well as to increase customer satisfaction and loyalty

(Must be taken from SAFe 6 Scrum Master resources)

According to SAFe, one output of a successful Iteration Retrospective is the creation of a few improvement Stories that enter the Team Backlog for the next iteration. These stories reflect the team’s agreement on what they can do better in terms of their process, practices, and performance. The improvement stories are visible and prioritized along with the other stories in the backlog. They help the team implement the concept of relentless improvement, which is one of the core values of SAFe.

References: Iteration Retrospective - Scaled Agile Framework, Exam Study Guide: SSM (6.0) - SAFe® Scrum Master

The PI System Demo is performed during the Inspect and Adapt Event within the last iteration of a PI, which is called Innovation and Planning Iteration (IP Iteration).

The best examples are: Focus on business value delivery, Ask the Team for the answer and Facilitate Team problem-solving.
Focusing on business value delivery over fosucing on certain targets
Asking the Team for the answer over providing answers for the Team
Focusing on business value delivery over fosucing on certain targets

One way a Scrum Master/Team Coach can support productive team Backlog Refinement sessions is to ensure subject matter experts are invited. Subject matter experts (SMEs) are people who have specialized knowledge or skills related to the domain or technical aspects of the product or solution. They can provide valuable input and feedback to the team during Backlog Refinement, such as clarifying requirements, validating assumptions, identifying dependencies, and suggesting solutions. SMEs can also help the team to split, estimate, and prioritize the backlog items more effectively and accurately. By inviting SMEs to the Backlog Refinement sessions, the Scrum Master/Team Coach can facilitate better collaboration, communication, and alignment among the team and the stakeholders. (Must be taken from SAFe 6 Scrum Master resources)

One of the recommended practices for Scrum Masters/Team Coaches when facilitating Iteration Review is to begin to consider how and what to demo in Iteration Planning. This helps the team to have a clear vision of the expected outcome and to align their work with the iteration goals. It also facilitates the preparation and execution of the demo, as the team can anticipate the feedback and questions from the stakeholders. (Must be taken from SAFe 6 Scrum Master resources)

The correct answer to your question is:

Team members are pulling in work from future Iterations

Explanation

In the Scaled Agile Framework (SAFe) 6.0 methodology, an anti-pattern that indicates a team is overcommitting to work is when team members start pulling in work from future iterations. This is a clear sign that the team is taking on more work than they can handle in the current iteration.

Here's a brief explanation of why the other options are not correct:

• Flow time is decreasing: This could indicate that the team is becoming more efficient, not necessarily that they are overcommitting.
• Capacity and load are exactly the same: This is actually a good thing. It means that the team's workload matches their capacity, which is the goal in agile methodologies.
• Team velocity increases over time: This could also indicate that the team is becoming more efficient. However, if the increase is too rapid, it could be a sign of overcommitment, but it's not as clear an indicator as pulling in work from future iterations.

According to the Scaled Agile Framework (SAFe) 6.0 methodology, the organizing attribute that teams share with the other teams on their Agile Release Train (ART) is:

Synchronization to a common cadence

This is a key principle of SAFe. All teams on an ART align to a common iteration length and schedule, which is typically 10-12 weeks. This synchronization allows for better planning, coordination, and predictability across the ART.

Here's a brief explanation of the other options:

• Simultaneous release in one pipeline: While it's true that teams on an ART aim to release together, this is not an organizing attribute. It's more of a result of the synchronization and coordination efforts.
• Facilitation techniques amongst all meetings: Facilitation techniques can vary from team to team and are not necessarily shared across all teams on an ART.
• Prioritization across all backlogs: Prioritization is done at the team level, based on the Program Increment (PI) objectives and the team's understanding of the work. While there is alignment and coordination at the ART level, each team maintains its own backlog and prioritizes its work independently.

The Scrum value that can help Agile Teams create transparency from the options provided is Respect.

Explanation

In the context of Scrum and Agile methodologies, respect is a fundamental value that fosters transparency within teams. When team members respect each other, they are more likely to be open and honest about their work, challenges, and progress. This openness leads to greater transparency, as it encourages sharing of information and collaboration.

Here's a brief description of how respect contributes to transparency:

• Respect: This value is about acknowledging and appreciating the skills, knowledge, and capabilities of all team members. It encourages open communication, mutual understanding, and trust. When team members respect each other, they feel comfortable sharing their thoughts, ideas, and concerns, which promotes transparency.

The other options provided, while important in their own right, do not directly contribute to transparency in the same way as respect does.

One of the responsibilities of a Scrum Master/Team Coach is to help the team achieve flow, which is
a state of continuous and sustainable delivery of value. They do this by teaching and coaching the
team on SAFe Scrum and SAFe Team Kanban practices, such as limiting work in progress, visualizing
work, managing queues, and reducing batch sizes. They also help identify and eliminate
impediments and bottlenecks that hinder the team’s progress and performance.